Deferred expenses are also called prepaid expenses

A job offer is made and you need time to think about the offer, it is acceptable to thank the interviewer and ask for some time to consider the offer

Indicate whether the statement is true or false.

Which of the following is a current development in customer service?

A) Salespeople are spending less time monitoring customer satisfaction. B) Incentives are used by salespeople to personalize customer relationships. C) The personal follow-up visit has proven to be the only effective follow-up method. D) Extranets enhance customer service by placing regular, automated calls to customers. E) Salespeople criticize competitors for the purpose of creating magical moments with customers.