Research in Motion (RIM), a Canadian company which markets BlackBerry Messenger, is very popular with politicians and business people because it offers advance encryption that provides data security

This can be a disadvantage for some countries because:
A) it is too complex to understand.
B) governments use strict control for security reasons.
C) the software can be easily downloaded.
D) the accessibility is very poor.
E) there is competition from local manufacturers.

B

Business

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Mr. Berkey deposits $10,000 in a money market account at his local bank. He receives annual interest of 8% for 7 years. How much interest will he earn on his investment during this time period?

A) $17,140 B) $7,140 C) $17,180 D) $7,180

Business

When a customer service customer gets frustrated from being put on hold during a service call for 30 minutes, the company is having problems with which service quality dimension?

A) timeliness B) consistency C) convenience D) courtesy

Business