In today's legal climate, there is little incentive for firms to cooperate with prosecutors investigating financial crimes at their firm

In which step in of the sales process would the salesperson call to ensure customer satisfaction and repeat business?

A) approach B) sales presentation C) overcome objections D) close the sale E) follow-up

How does the state government raise money to pay unemployed people under the Federal Unemployment Tax Act?

A) The employees pay a fraction of their wages to the state. B) The employers pay taxes to the state. C) All state residents pay taxes to the state government. D) The federal government allocates a small portion of the national budget.