Risk, the magnitude and timing of cash flows are the key determinants of share price, which represent the wealth of owners in a firm

Which of the following is not an attribute studied as part of the SERVQUALmeasure?

a. accuracy b. tangibles c. empathy d. assurance

Net present value is being used to break the tie among four otherwise equal projects. If the interest rate is 4%, which of these anticipated four-year flows would yield the greatest net present value?

A) $10,000 in year 1; $11,000 in year 2; $12,000 in year 3; and $13,000 in year 4 B) $13,000 in year 1; $12,000 in year 2; $11,000 in year 3; and $10,000 in year 4 C) $10,000 in year 1; $10,000 in year 2; $13,000 in year 3; and $13,000 in year 4 D) $11,000 in year 1; $11,000 in year 2; $12,000 in year 3; and $12,000 in year 4