Merely telling a person about a property or giving a buyer a list of homes would not qualify an agent as a:

Many marketing experts recommend ________ programs that allow a company to talk to individual customers and adjust elements of the marketing mix to satisfy the specific needs of each customer

A) customer relationship management B) psychographic segmentation C) transactional management D) B2B marketing E) C2C marketing

After the training and development manager at Add Worth, Nicole Hayes, resigned, the CEO has made it a priority that the position be filled soon by someone of equal expertise and experience as Nicole

To locate the right candidate, Jennifer Ray, the HR manager, has been contacting recruitment firms, checking job sites, and pushing for referrals from the employees. However, she has only found candidates with little or no experience in the field who were willing to work full time for the position. At the next meeting with the CEO, Jennifer proposes an alternative strategy; she suggests hiring two experienced candidates who are open to the idea of handling the training needs on a part-time basis as a team. The CEO listens to her proposal but is not too convinced by it. Which of the following, if true, would strengthen Jennifer's proposal to use job sharing for the vacant position? A) Trainers are exempted from the requirement of being at the office throughout the common core period of the workday. B) The employees of the company on the work council have planned to demand the flextime option. C) A good proportion of the company's prized workforce comprises employees from the baby boomer generation who are set to retire in the impending future. D) The headhunting firms that Jennifer contacted are usually helpful in generating a good pool of potential candidates. E) A rival firm recently adopted telecommuting to reduce administrative costs cutting into its bottom line.