All of the following are required uniform provisions in an individual health insurance policy EXCEPT

Which of the following is the most effective—but most expensive—way to introduce a new product or create new excitement for an existing one?

A) coupons B) sampling C) cash refunds D) cents-off deals E) satisficing

According to the authors, A 15% increase in the monthly number of senior citizens using services of the senior citizen's center each month is

a. an objective b. a goal c. a strategy d. a tactic e. an activity