Speakers addressing a culturally diverse audience should use only the most concrete type of

What type of conflict is it when John says, "Just because you are the chair of the group doesn't give you the right to railroad this decision?" Frank snaps, "You are just jealous because you want to be the chair."

A. Pseudo-conflict. B. Simple conflict. C. Ego conflict. D. Issue conflict

Which of the following is true of communication apprehension?

A. Everyone has some degree of apprehension over some situation. B. A little anxiety can be a realistic motivator to be prepared. C. It can be managed and turn to the speaker's advantage. D. All of the above. E. None of the above.