Who is responsible for defining metrics for change management?
A. The change management process owner
B. The change advisory board (CAB)
C. The service owner
D. The continual service improvement manager
Answer: A. The change management process owner
Business
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When writing an appeal letter to solicit funds, praising the audience for their past donations, and emphasizing how their contribution is needed now more than ever, will appeal to the audience's _____
A) sense of self-esteem B) quest for self-actualization C) need for love D) desire for safety E) requirement for belonging
Business
Showing respect for your manager's authority is usually too transparent to be an effective tactic for building a good relationship with him or her
Indicate whether the statement is true or false
Business