Showing respect for your manager's authority is usually too transparent to be an effective tactic for building a good relationship with him or her

The process of _________ places the communication into some channel or medium so that it can make its way to the intended receiver.

A. Encoding B. Decoding C. Message transmission D. Feedback E. Transferring

All the PR benefits a firm receives without having directly paid for anything is called ________ media

A) earned B) open C) passive D) inherent E) internal