_____ is/are a business strategy in which a product in its most basic version is provided free of charge but the company charges money (the premium) for upgraded versions of the product with more features, greater functionality, or greater capacity.

BPM systems include advanced features such as enhanced process modeling, simulation, execution, and monitoring, providing a high level of flexibility while reducing costs.

a. true b. false

Which of the following is the LEAST likely way to learn from your leadership experience?

A. Keeping a journal of daily leadership events B. Holding regular staff meetings C. Having a developmental plan D. Taking risks