Explain how storing customer information in a database might better prepare carmaker Kia in customer relationship management

What will be an ideal response?

Managing detailed information about customers may allow Kia to design new models based on customer demographics and desires for specific features. These "touch points" can be the key to long-term customer loyalty.

Business

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Human resources provide an organization with a sustainable competitive advantage because they

a. are valuable. b. are rare. c. cannot be imitated. d. have no good substitutes. e. All of the answers are correct.

Business

What type of an attack poisons a network or computer to the point where the system is rendered unusable?

Business