_______________ is a procedure used by groups to move from a current problem to a desired solution or goal

All of the following guidelines can improve how well you provide constructive feedback and appropriate reactions to what others say EXCEPT

a) Focus on the person, not the person's behavior. b) Don't judge the other person's behavior. c) Provide factual observations, not assumptions or guesses. d) Choose an appropriate time and place to respond. e) Focus on the other person's concerns and needs, not your own interests and needs.

The call to action step serves as a means of gaining the audience's attention in the Monroe Motivated Sequence.

Answer the following statement true (T) or false (F)