In a brainstorming session, the group should assign someone to write down the group's ideas rather than asking each member to write down all the group's ideas

The law of association recommends that your training programs:

a. compare and contrast with other familiar processes b. use the trainees to train the trainer c. use analogies d. all of the above e. only a and c

Illustrators are nonverbal ways of adjusting to a communication situation.

a. true b. false