If you plan your introduction and speech body carefully, the conclusion is not so important, because you've already demonstrated your credibility

What kind of conflict do inflexibility and a win-lose perspective characterize?

A) expressive conflict B) social conflict C) active conflict D) destructive conflict

Establishing the demographics of the disputants and their schedules is part of the ______ role for intake coordinator.

A. information-gathering B. education C. determining D. assessment