Which of the following is an example of self-service technologies?

A) calling for a pizza delivery
B) buying a service contract for a computer
C) printing tickets from a home computer
D) visiting a parts-and-service department
E) offering secondary service features

C

Business

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Tacking on refers to

A. an additional party to an agreement. B. additionally acquired security. C. adverse use of a previous or subsequent user. D. none of these.

Business

Which error is addressed by the recommendation to avoid fixed-formatted text that requires users to scroll horizontally to view content or links?

A) Outdated information B) Nonstandard use of GUI widgets C) Slow download times D) Fixed-formatted text

Business