Procedures for implementing MBO programs may include all of the following EXCEPT ________

A) conferring between subordinates and superiors in order to agree on achievable goals
B) determining the operational budget in order to achieve organizational objectives
C) assessing periodically the progress toward achieving goals
D) specifying goals using objectives that measure the organization's performance

B

Business

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Internal marketing is more important for goods manufacturers than service firms

Indicate whether the statement is true or false a. True b. False

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When preparing a persuasive request for action, it is vital to

A) show you understand the audience's concerns. B) emphasize how you will benefit if the request is fulfilled. C) emphasize the negative consequences of not complying with the request. D) make yourself look good in the reader's eyes. E) identify what attitudes or beliefs you wish to change.

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