What is meant by dissonance in dissonance theory?

Which of the following is a good example of "cause-related" marketing?

A) distribution of writing pads to school children B) distribution of a country-western music tour C) allocating a percentage of sales to restore the Statue of Liberty D) a 10-city tour by the company president E) none of the above

Terms like "finally"and "in conclusion" are examples of devices

a. to motivate an audience to respond or be moved to action. b. that provide closure for a speech. c. that summarize the main points in a speech. d. that reemphasize the main point in a memorable way.