You listen to music on YouTube, and when you hear tunes you particularly like, you download them to your laptop, engaging in the practice of

Assuming you already know what the speaker is going to say is an example of which listening barrier?

a. lack of appropriate focus b. premature judgment c. racist, heterosexist, ageist, and sexist listening d. physical barrier

Organizations should observe which one of the following principles when staffing over the long term on its communications projects?

a. Teams with skill shortages should supplement with paid expertise. b. Generalists will typically outperform specialists. c. Teams with evenly distributed skills are generally more cost-efficient. d. Specialists will typically outperform generalists.