The Labor-Management Relations Act authorizes the Federal Labor Relations Authority to decide on a case-by-case basis the "appropriate bargaining unit" of employees for collective bargaining purposes

Which of the following is NOT a basic concept of total quality management?

A) continuous process improvement B) competitive supplier bidding C) performance measures D) customer focus E) involvement of the total workforce

Which ancient philosophy stated that a true friend would tell another friend when he or she is acting selfishly and foolhardily?

a. Socrates b. Aristotle c. Plato d. Xenocrates