What factor dominates all other factors in determining promotability?
A) Technical knowledge
B) Effective writing skills
C) Being able to say "no"
D) Face-to-face communication skills
Answer: D
Explanation: A) Incorrect. Though technical knowledge is important, over 80 percent of a manager's waking hours are spent in verbal communication. As a result, face-to-face communication skills dominate all other factors in determining promotability.
B) Incorrect. Though effective writing skills are important, over 80 percent of a manager's waking hours are spent in verbal communication. As a result, face-to-face communication skills dominate all other factors in determining promotability.
C) Incorrect. The ability to turn down tasks is helpful for time management, but is not a significant factor in promotability. Over 80 percent of a manager's waking hours are spent in verbal communication. As a result, face-to-face communication skills dominate all other factors in determining promotability.
D) Correct. Over 80 percent of a manager's waking hours are spent in verbal communication. As a result, face-to-face communication skills dominate all other factors in determining promotability.
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