All of the following are gender differences in voice and gesture, except ______.

a. Men stare more.
b. Women giggle more.
c. Men use more relaxed postures.
d. Women use fewer backchannels.

d. Women use fewer backchannels.

Communication & Mass Media

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Why did TD Bank implement a campaign targeting the Hispanic community in four major markets?

a. Hispanics are the fastest growing U.S. demographic yet they are under-utilizing banking and financial services. b. TD Bank would like to expand its locations into Central and South America. c. The President of TD Bank is Hispanic. d. TD Bank wanted to promote its image as “America’s Most Convenient Bank.”

Communication & Mass Media

In the ________ style of managing conflict, people will try to stay away from disagreements and dodge unpleasant exchanges with others.

A. avoiding B. dominating C. integrating D. obliging

Communication & Mass Media