Distinguish between nonconfrontational, confrontational, and cooperative styles of conflict management
What will be an ideal response
(1) In the nonconfrontational style, participants manage conflict by backing off, avoiding conflict altogether, or giving in to the other person. This dynamic often creates a lose-lose situation. (2) A person with a confrontational style of conflict management wants to dominate others in order to achieve his or her objectives. This means that a person with a confrontational style will often approach conflict as a win-lose situation and will often blame others rather than taking responsibility for a conflict. (3) A cooperative approach involves viewing a conflict as a set of problems to be solved rather than a competition. Using a cooperative style, it is possible to achieve a win-win solution.
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What will be an ideal response?