Which of the following is NOT a means of creating increased team identification?
a) Constant reference to the presumed "we."
b) Espousing shared values.
c) Using labels to categorize events.
d) Creating a common enemy.
ANS: c
Communication & Mass Media
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Aristotle believed that the persuasive power of _____ relied upon the credibility of the speaker
A) logos B) ethos C) pathos D) eros
Communication & Mass Media
Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, "OK, what part of 'medium-well' didn't you understand? I want you to take this back and cook it so it's edible. This is ridiculous!" Which term best describes Astrid's communication behavior?
A. assertive B. other-oriented C. results-oriented D. aggressive
Communication & Mass Media