The preparation outline should be written in standard outline form

Karl wants to make sure he knows exactly why Rob is upset with him. During their discussion, Kevin gave his full attention to Rob and then he responded after he heard everything Rob had to say

What aspect of managing information is Karl demonstrating? a. Use effective listening skills b. Use self-talk c. Identify everyone's goals d. Define the problem

What is one of the challenges of using the dialectical approach to studying intercultural communication?

What will be an ideal response?