________ refers to the present value of a stream of revenue that can be produced by a customer

One means to reduce uncertainty in business communication is to increase the number of competing messages in the environment

Indicate whether the statement is true or false

When one author wrote, "Very simply, my job was to get the client's name in the paper," he was describing the role of:

A. Journalism D. Press agentry B. Public relations E. Media relations C. Public affairs