What type of question is a good way to introduce a new topic area in a survey or interview?

By dividing the net operating income (NOI) generated by an income-producing property by the price paid or offered for a property, a buyer can determine the:

a. capitalization rate (cap rate). b. gross rent multiplier (GRM). c. net spendable income. d. capital basis.

The process of designing a set of marketing and distribution arrangements that create superior customer value for targeted market segments and customers, and executing those arrangements directly through supplier firm sales forces and logistics

systems or indirectly through resellers and third-party service providers. a. marketing channel b. business channel management c. fulfillment management d. value-added management