What is the definition of the sine function?

Is possible to define a single public relations type of personality for career success?

A) Yes; it must be friendly and outgoing. B) Yes; it must be driven and focused on success. C) Both A and B. D) No; the field is so diverse that it needs many different personalities. E) It depends on the job and the organization.

If you are engaged in a conflict in a highly impersonal situation (like talking to an insurance company), asking for the person's name so you can use it when you call back is a strategy Hocker and Wilmot call "calm persistence."

Answer the following statement true (T) or false (F)