Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________

After taking extensive notes for a report you are writing, you are having a hard time organizing your various sources. How can you organize your data using electronic note-taking tools? Check all that apply.

Highlight found material you want to record. Copy and paste it into a document in the appropriate folder. Record all major ideas from various sources in one folder. Set up a folder on your hard drive with subfolders for major sections. Exclude all publication information.

Which of the following activities is NOT an example of misrepresentation?

A) A producer tells a prospect that the policy has received a certain level of dividends for the past 5 years. B) A producer participates in twisting. C) An insurer advertises a life insurance policy as a "retirement savings plan." D) A producer tells a prospect that the insurer has a higher A.M. Best rating than it actually has."