Through market research a consumer gathers information about the competing brands of a product and their features. The consumer then advances through four sets with respect to brands before a decision is reached. What are those four sets?

What will be an ideal response?

The four sets are:
1. total set
2. awareness set
3. consideration set
4. choice set

Business

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Risk decisions are based solely on science.

a. true b. false

Business

Which one of the following is NOT one of the four broad categories of service?

a. People processing b. Possession processing c. Mental stimulus processing d. Information processing e. Involvement processing

Business