The proverb, "Do not judge another before you walk a mile in her or his shoes" is an example of
a. emotional intelligence.
b. sympathy.
c. the listening process.
d. empathy.
e. None of the above
d
Communication & Mass Media
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Words and phrases, such as "in addition," "in other words," and "therefore," are examples of
a. verbal transitions. b. organizational material. c. nonverbal transitions. d. summary statements.
Communication & Mass Media
The self-enhancement model of self-esteem proposed that:
a. people who are high in self-esteem are particularly responsive to variations in supportiveness from others b. people who are low in self-esteem are particularly responsive to variations in supportiveness from others (page 363 left) c. self-esteem is independent from positive/negative feedback d. self-esteem is based on positive feedback
Communication & Mass Media