According to Carr, long term successful IT management hinges on defense, not offense. Carr further indicates that the Management of IT should focus on which three areas?
What will be an ideal response?
1. Manage the risks. Focus on vulnerabilities rather than opportunities. There will be plenty of risks because open systems are more risky than proprietary systems.
2. Keep costs down. The greatest risk is overspending, so only pay for use and limit upgrading (do not upgrade PCs when it's not needed, for example).
3. Stay behind the technology leaders, but not too far behind, because experimentation is expensive. Delay investments until there are standards and best practices and prices drop. Only innovate when risks are low. Carr's diminutive view of IT's value deals with its innovative.
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