Which characteristic of small-group membership is most directly related to group cohesion?
A. Members feel they are part of a larger whole.
B. Members all share a common purpose.
C. Members are all interdependent.
D. Members are connected by organizing rules and structure.
Answer: A
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Which of the following statements about the PR campaign that followed the Exxon Valdez oil spill problem is true?
A. It was successful because it succeeded in covering up what had happened. B. It was successful because it was immediate and honest. C. It was a failure because the company initially claimed that ship was attacked by terrorists. D. It was a failure because the company tried to handle media relations with a one-person office.
Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zach's orientation to conflict is best described as:?
A) ?hit-miss.
B) ?win-win.
C) ?win-lose.
D) ?tie-tie.
E) ?lose-lose.