A company's directional statement defines what is important to the company

At the end of February, the Hearts and Flowers store reduced the price on all of its Valentine's Day's candy by 50 percent in order to liquidate this inventory. What type of pricing strategy is being used in this example?

a. target return on investment b. satisfactory profit c. sales maximization d. profit maximization

The goal of service management is to convert leads into customers

Indicate whether the statement is true or false