The primary goal of an As-Is process model is to simplify, eliminate, and improve the ToBe processes.

Where appropriate, analysis of past information and forecasts of trends should be carried out at the firm's department level

Indicate whether the statement is true or false

Which of the following statements is not an advantage of online focus groups?

A) The researcher can reach segments that are usually hard to survey. B) Researchers can re-contact group participants at a later date. C) The cost of the online focus group is much less. D) Only people that have and know how to use a computer can participate.