Service ________ is the ability to perform the promised service dependably and accurately
A) empathy B) responsiveness
C) reliability D) tangibility
C
Business
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Which of the following is not an example of one of the big four sports leagues?
A. AFM B. NFL C. NBA D. NHL
Business
Which use of common components in a variety of products has been a very effective supply chain strategy to exploit aggregation and reduce component inventories?
A) Information centralization B) Specialization C) Product substitution D) Component commonality
Business