For the purpose of solving problems, large groups are frequently

a. prohibited from engaging in discussions
b. divided into smaller work units
c. given many months to analyze issues
d. encouraged not to use a problem-solving agenda

Answer: b,

Communication & Mass Media

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Two important filters we use to decide if someone is worth listening to are

a. social status and physical appearance. b. physical appearance and sex. c. sex and charisma. d. charisma and social status.

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According to scholars of organizational culture, humans are by nature __________. [p. 248, II]

a. storytellers b. subservient c. domineering d. hierarchical e. none of the above

Communication & Mass Media