According to scholars of organizational culture, humans are by nature __________. [p. 248, II]

a. storytellers
b. subservient
c. domineering
d. hierarchical
e. none of the above

a

Communication & Mass Media

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Concrete words and the active voice help to increase the ________ of your message

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When you add pauses to emphasize a point, you are reinforcing ideas _____

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