Min made a __________, or statement with which she wanted her audience to agree with

The human resources director, Eric, had a tendency to intimidate people in interview situations simply because of his size. At almost 7 feet tall, Eric looks menacing sitting behind his large oak desk

Which skill would be most important for Eric to practice? A. Avoid shaking hands because the sight of his large hands may frighten someone even more. B. Limit direct eye contact in order to keep from seeming too superior. C. Hold the interview somewhere that is more inviting, a place where the two individuals do not have to sit with a desk between them. D. Talk very quietly so that the interviewee will think that he is meek, despite his size.

The classical theories of organizational communication are based on a _____________ metaphor.

Fill in the blank(s) with the appropriate word(s).