Organizational influences and individual characteristics interact

with which of the following to contribute to organizational outcomes such as organizational identification, job performance, communication, and job satisfaction?
a. interpersonal experiences
b. small-group experiences
c. interpersonal and small-group experiences
d. personal needs

Answer: C

Communication & Mass Media

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Hamburgers and pizza are very different in taste, but they both rank among America's top ten favorite foods. This is an example of

a. figurative analogy. b. contrasting idea. c. comparable idea. d. literal analogy.

Communication & Mass Media

Every individual has a unique ________ that affects how we interpret a speaker's message.

A. rhetoric B. context C. frame of reference D. channel

Communication & Mass Media