When you're providing details in the body of a routine or positive message
A) include a checklist of questions for the reader to consider.
B) criticize your competitors for their flawed products and services.
C) explore the dark side of your business proposition.
D) maintain the supportive tone that you established in the introduction.
E) use clear but demanding language.
D
Explanation: D) As you're writing the body of a routine or positive message, maintain the supportive tone you established in the opening of the message. This will keep your relationship with your reader.
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Because of the Family and Medical Leave Act, companies must provide their workers with
a. paid sick leave if they are ill. b. 12 weeks of unpaid leave if they need time for family matters. c. unpaid sick leave if they are ill. d. health insurance.
The matching convention assigns _____ to the related _____
a. expenses; revenues b. revenues; revenues c. assets; liabilities d. liabilities; assets e. assets; shareholders' equity