Speakers usually begin organizing their ideas by creating a(n) ____________________ which is a basic map of the speech

Saying that communication is irreversible means we

A) need to monitor our commitment messages. B) have to choose carefully the messages we wish to withdraw. C) cannot withdraw a message. D) sometimes need to defend or justify our behavior.

All of the following are means of providing supportive and constructive feedback to apprehensive group members EXCEPT

a) focus on the behaviors rather than the person. b) describe the behavior rather than judging it. c) provide observations rather than assumptions. d) choose an appropriate time and place. e) give feedback to advance your own goals.