What term was coined in light of fiascoes such as the Bay of Pigs Invasion to describe a process where members bow to peer pressure and fail to voice their useful but sometimes contradictory opinions?

Which of the following is not one of the strategies discussed in Chapter 15 to help a speaker

establish an image of competence on a subject. a. Know your subject. b. Discuss your ideas. c. Document your ideas. d. Cite your sources. e. Acknowledge personal involvement with your subject.

This phase of the assimilation process is the time when the newcomer confronts the reality of his or her organizational role

A) engagement B) encounter C) enactment D) reality