When you present a __________ demeanor to another person in response to a conflict, you are likely to create defensiveness and damage intimacy of the relationship.

A. superior
B. neutral
C. steamrolling
D. spontaneous

Answer: B

Communication & Mass Media

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Proper use of grammar is important when addressing an audience

Indicate whether the statement is true or false

Communication & Mass Media

The professor told the class that each visual aid should illustrate just one idea from their speech. In other words, the visual aid should be __________.

A. portable B. visible C. valid D. simple

Communication & Mass Media