Functional/professional touch is the most highly dictated, generally by implicit cultural rules.

Arianna is assigned to peer evaluate Dong-Yul's presentation. However, she is so distracted

by his tattoos, and writing a lengthy comment about them, that she misses the rest of his highly effective presentation. Which listening behavior from the book would have helped to improve Arianna's listening? A. Focus on the speaker's main idea. B. Give the person a full hearing. C. Remember the saying that meanings are in people, not in words. D. Write positive comments.

Group ____________________ are the standardized guidelines that regulate how members act and how they interact with each other

Fill in the blank(s) with correct word