Rosalinda Goldstein, a sales manager, is rated very low in the quality described as "structure." What steps should she take to incorporate more structure into her leadership style?

What will be an ideal response?

1. Ensure that planning sessions take place on a regular basis.
2. Define all policies and procedures more clearly for members of the sales staff.
3. Make decisions promptly and firmly.
4. Evaluate the performance of sales personnel regularly.