Published external secondary data sources may be broadly classified as ________ or ________ sources (Figure 4.2 in the text)

What is the Hawthorne effect?

a) workers responding to the attention they are given b) stopwatch time studies leading to time standards c) the use of quantitative methods for solving management problems d) the use of interchangeable parts e) more lighting increases productivity

The two key external factors that impact the firm's cash flows are:

A) the overall economy and future financing needs. B) the overall economy and the nature and structure of the industry. C) the level of interest rates and working capital requirements. D) working capital requirements and growth projections.