If you experience worrisome thoughts before delivering a speech, which personality dimension is affected by your fear?

A person who likes information delivered with lots of facts and details is likely a(n)

A) relational-oriented listener. B) analytical-oriented listener. C) task-oriented listener. D) critical-oriented listener.

According to the “World class tips,” which of the following is a reason why you should have high initial demands when negotiating?

A. They raise expectations of the TOS. B. They teach people how to treat you. C. They take away power from TOS. D. There is little time to solve the problem.