The perception process involves three parts: listening, absorbing, and reacting.

The 2002 court case involving Nike, which ran a social responsibility PR claim to counter accusations that it ran sweatshops in poor countries, centered on which legal issue?

a. libel b. privacy c. truth in advertising d. commercial speech

All of the following describe a Letter to the Editor, EXCEPT:

a. It does not have to be signed. b. It must be brief and stick to the most important point. c. It is a good way to get an organization mentioned in newspapers ormagazines d. It can take issue with a journalist's viewpoint or correct a published articlein some way but can also be a letter of support.