At work a phone call should be answered on the

a. First ring
b. Second ring
c. Third ring
d. Either a or b

D

Business

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Janeen's boss is so pleased with her sales performance during the past quarter that he gives her a bonus. In terms of the model of motivation, the bonus represents a(n) __________.

a. behavior b. unfulfilled need c. extrinsic reward d. intrinsic reward

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Communicating top management's expectations to segment managers improves goal congruence

Indicate whether the statement is true or false

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