Near-field monitoring allows the operator to hear:

These are people who engage in word-of-mouth communication and whose information is reliable and practical

A) advocates B) managers C) celebrities D) influencers E) stakeholders

Psychological audience analysis considers audience members along such dimensions as willing-to-unwilling, favorable-to-unfavorable, and

a. knowledgeable-to-unknowledgeable. b. educated-to-uneducated. c. wealthy-to-poor. d. objective-to-rigid.